1
How do I turn on my UAVA? Press the button on your UAVA 5 times to power on/off. The indication light will flash green when powered on, and red when powered off.
2
How do I use my UAVA? Attach a 510 cannabis cartridge and ensure your UAVA is powered on. Press the button on the UAVA while inhaling to consume. The indication light should match your selected heat setting.
3
How do I pair my UAVA to my phone?
Scan the QR code on the back of this card, directing you to the UAVA mobile app. If this doesn’t work, click the link below:
UAVA Setup
Once the app is downloaded, ensure your UAVA is powered on with a cartridge connected, and that Bluetooth pairing is turned on in your phone’s settings. Follow the in-app instructions to continue pairing to your UAVA.
UAVA Setup
Once the app is downloaded, ensure your UAVA is powered on with a cartridge connected, and that Bluetooth pairing is turned on in your phone’s settings. Follow the in-app instructions to continue pairing to your UAVA.
4
How do I change heat setings?
Press the button on your UAVA 3 times to change heat settings. The indication light will flash green, blue, or red depending on your selected voltage.
🟢 = 2.8V 🔵 = 3.2V 🔴= 3.6V
🟢 = 2.8V 🔵 = 3.2V 🔴= 3.6V
5
Which heat setting should I use? The UAVA offers three voltage settings:
🟢 = 2.8V 🔵 = 3.2V 🔴= 3.6V
We recommend starting at the lowest setting (2.8V) to preserve flavor and ensure a smooth experience. If you prefer more potent effects or are using thicker oil, you can increase the voltage to 3.2V or 3.6V as needed. Always begin at a lower setting and adjust according to your per
🟢 = 2.8V 🔵 = 3.2V 🔴= 3.6V
We recommend starting at the lowest setting (2.8V) to preserve flavor and ensure a smooth experience. If you prefer more potent effects or are using thicker oil, you can increase the voltage to 3.2V or 3.6V as needed. Always begin at a lower setting and adjust according to your per
6
Why is my UAVA blinking red?
Ensure a cartridge is attached to your UAVA. If the indication light blinks red 10 times when pressing the button, your UAVA is out of battery and must be recharged.
If the indication light blinks only 1 time when pressing the button, your UAVA is not sensing the attached cartridge. Try unscrewing and reattaching your cartridge, ensuring that it is fully screwed in. Additionally, ensure that both the UAVA and cartridge connection ports are clean and free of any oil that may be leaking, as this can block the electric current that is necessary to heat the cartridge.
If the indication light blinks only 1 time when pressing the button, your UAVA is not sensing the attached cartridge. Try unscrewing and reattaching your cartridge, ensuring that it is fully screwed in. Additionally, ensure that both the UAVA and cartridge connection ports are clean and free of any oil that may be leaking, as this can block the electric current that is necessary to heat the cartridge.
7
Why is my UAVA blinking blue? The UAVA indication light blinks blue once when it senses a cartridge is attached, and also when a cartridge is detached. If your device does not blink blue when attaching a cartridge, it does not sense that the cartridge is attached. Try unscrewing and reattaching your cartridge, ensuring that it is fully screwed in. Additionally, ensure that both the UAVA and cartridge connection ports are clean and free of any oil that may be leaking, as this can block the electric current that is necessary to heat the cartridge.
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How much does shipping cost? Standard shipping within the U.S. is completely free. Expedited options, including USPS Priority and Express Mail, are available for an additional charge based on your location.
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How fast is shipping? All orders are mailed out within 1 business day. Standard shipping takes 3 – 6 business days. Expedited options include USPS Priority Mail (2 – 3 business days) and Express Mail (1 – 2 business days).
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What if my UAVA isn’t working properly? Your device is covered for a full year from the date of purchase. If you experience any issues within this period, contact us at [email protected] or submit a request here. Our customer service team is committed to resolving any issues and ensuring your satisfaction.